{"componentChunkName":"component---src-pages-templates-faq-list-page-tsx","path":"/en/company/faq-my-pages/","result":{"data":{"pancms":{"content":{"item":{"__typename":"PanCMS_FaqListPage","id":1060,"headline":"FAQ - My Pages","metaTitle":"FAQ My Pages","metaDescription":null,"disableIndexing":false,"language":"en","featuredImage":null,"path":"https://pantamera.nu/en/company/faq-my-pages/","paths":[{"key":"sv","value":"/sv/foretag/faq-mina-sidor/"},{"key":"en","value":"/en/company/faq-my-pages/"}],"hero":{"content":{"__typename":"PanCMS_HeroBlock","type":"HeroBlock","heading":"FAQ My pages","preHeading":null,"preHeadingFont":null,"colorTheme":"DARK_BG","teaserText":"Welcome to our FAQ about the My pages service. Here we have collected questions and answers linked to user accounts, login and connection of businesses in your customer portal.\n\nHave you downloaded our get-started-guide yet?","teaserTextFont":null,"includedFeature":null,"backGround":{"content":{"__typename":"PanCMS_ImageFile","type":"ImageFile","id":1090,"path":"https://assets.rp-pm-prod.pantamera.nu/497403/globalassets/imagesvideos/2000x500px-e.g.-top-low/hero4.jpg","name":"hero4.jpg","altText":null}},"image":null,"imageMobile":null,"contentImagePosition":"NONE","contentTextAlignment":"CENTER_ALIGN","buttons":{"filteredItems":[{"__typename":"PanCMS_ButtonLinkBlock","type":"ButtonLinkBlock","text":"Do it here!","title":"Download the guide here!","buttonClass":"PRIMARY","videoUrl":null,"includedFeature":null,"link":null,"externalLink":null,"documentLink":null,"popupContent":null}]}}},"mainBody":{"fragments":[{"html":"

Maybe you have seen that we have launched a new website?

\n

Of course, we had to take the opportunity to renew the old customer web. Which has now become a customer portal, where we have gathered all your services in one place!Here we have listed the most common questions and answers linked to My Pages.

\n

Are you new to this site? Don't forget to download our Get-Started-Guide!

","inlineContent":null,"content":null}]},"children":{"items":[{"__typename":"PanCMS_FaqCategoryPage","id":1068,"name":"My Pages","children":{"items":[{"__typename":"PanCMS_FaqItemPage","id":1069,"name":"How do I connect more users to the business?","path":"/en/company/faq-my-pages/my-pages/how-do-i-connect-more-users-to-the-business/","teaserText":"Once you have logged in to My Pages, click on Company information and on to Contact persons. There you can add more people who will have access to My pages. They will then receive an email with instructions on how to create their account. As an administrator, you decide which access level the different users should have.","question":"How do I connect more users to the business?","answer":{"fragments":[{"html":"

Once you have logged in to My Pages, click on Company information and on to Contact persons. There you can add more people who will have access to My pages. They will then receive an email with instructions on how to create their account. As an administrator, you decide which access level the different users should have.

","inlineContent":null,"content":null}]}},{"__typename":"PanCMS_FaqItemPage","id":1070,"name":"How do I link my account to the correct business?","path":"/en/company/faq-my-pages/my-pages/how-do-i-link-my-account-to-the-right-business/","teaserText":"To link your personal user account to your business, you need to enter your corporate identity number and the PIN code you used to log in to the previous customer web. If you do not have access to the PIN code, enter the email address registered with us, and you will receive an email where you can easily complete the process.","question":"How do I link my account to the correct business?","answer":{"fragments":[{"html":"

To link your personal user account to your business, you need to enter your corporate identity number and the PIN code you used to log in to the previous customer web.

\n

If you do not have access to the PIN code, enter the email address registered with us, and you will receive an email where you can easily complete the process.

","inlineContent":null,"content":null}]}},{"__typename":"PanCMS_FaqItemPage","id":1071,"name":"How do I create a user account for My Pages?","path":"/en/company/faq-my-pages/my-pages/how-do-i-create-a-user-account-for-my-pages/","teaserText":"In our new customer portal, all users create a unique login through simple a BankID verification. The user account is then linked to relevant businesses and are assigned access based on the executive role you have in the company. Follow these steps to create an account:","question":"How do I create a user account for My Pages?","answer":{"fragments":[{"html":"

In our new customer portal, all users create a unique login through simple a BankID verification. The user account is then linked to relevant businesses and are assigned access based on the executive role you have in the company. To create an account, follow these steps:

\n
    \n
  1. Click on 'My Pages' in the top right corner of the page.
    2. \n
  2. Press 'Create account / log in with BankID'.
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  3. Verify yourself with BankID on the device you are using or another device.
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There you go - Welcome to My Pages!

\n

 

\n

Do you miss BankID? You can also create an account using email and password.

","inlineContent":null,"content":null}]}},{"__typename":"PanCMS_FaqItemPage","id":1072,"name":"Where do I log in to My Pages?","path":"/en/company/faq-my-pages/my-pages/where-do-i-log-in-to-my-pages/","teaserText":"You will always find the button to 'My Pages' in the top right corner of our website. Click on the icon to get to the login page.","question":"Where do I log in to My Pages?","answer":{"fragments":[{"html":"

You will always find the button to 'My Pages' in the top right corner of our website. Click on the icon to get to the login page.

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Find out if there is a deposit on the can or bottle here.

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Pantamera has services according to your needs. Do you have a business that wants to recycle deposits? Or do you want to connect your products to the deposit system?

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Welcome to contact us!

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Pour all your deposit in Pantamera Express and donate the deposit money to your association!

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Take a digital tour in the deposit factory!

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Take a look at the latest deposit statistics covering all of Sweden.

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I have read and accepted Returpack's

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Privacy policy

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Returpack protects your privacy and this privacy policy explains how we collect and use your personal information. It also describes your rights against us and how you can enforce them. You can always contact us with questions about privacy and data protection by sending an e-mail to dataskydd@returpack.se.

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By using Returpack's services, you accept our privacy policy and our processing of your personal data. It is important that you read and understand our privacy policy before using our services.

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What information are we collecting?

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We collect the information you provide to us. You can directly or indirectly provide us with information about yourself in a number of different ways, such as when you register on our website, contact us or use another of Returpack's services where you provide personal information.

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Categories of persons covered

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Private persons/deposit receivers
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Categories of personal data: Name, adress, e-mail, phone number, account number.

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Purpose: To be able to pay the deposit.

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Legal basis: Consent.

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Representatives from Stores, Cafes & Restaurants, Associations, Producers & Importers, Transporters, Deposit Machine Suppliers
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Categories of personal data: Name, e-mail, phone number.

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Purpose: To administer the deposit system.

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Legal basis: Pursuance of agreement.

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Visitors to our website
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Categories of personal data: Information on how to interact with Returpack. How you use our services, including page response time, download errors, how you reached and left the service.

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Device information - e.g. IP address, language settings, browser settings, time zone, operating system, platform and screen resolution.

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Geographical information - your geographical location.

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Purpose: To improve user experience and content, navigation and structure.

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Legal basis: Balancing of interests.

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Participants in various competitions, events or campaigns
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Categories of personal data: Name, photos, sounds, films.

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Purpose: To administer marketing activities such as contests and prizes etc.

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Legal basis: Consent.

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All visitors to Returpack
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Categories of personal data: Filming of gates and entrances to Returpack.

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Purpose: Shell protection and vandalism.

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Legal basis: Balancing of interests.

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All visitors to Returpack's transport warehouse
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Categories of personal data: Sequence images of materials at the transport warehouse.

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Purpose: Monitoring of stock levels.

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Legal basis: Balancing of interests.

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How long do we store information about you?

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Your personal information will only be stored for as long as there is a need to save it for the purposes for which the information was collected in accordance with this Privacy Policy. Returpack may save the information longer if necessary to comply with legal requirements or to safeguard Returpack's legal interests, e.g. whether a legal process is underway.

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With whom can we share your information with?

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Returpack may disclose your information to third parties, such as to Returpack's other companies and other partners such as suppliers of IT infrastructure.

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Your personal information may be shared with credit reporting companies and providers of similar services for the purpose of assessing your creditworthiness when you apply to use the return system, as well as to confirm your identity and address.

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Returpack may provide necessary information to authorities such as the Swedish Data Inspectorate, the Swedish Tax Agency or other authorities if we are obliged to do so by law or if you have approved that we do so.

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Where do we process your personal data?

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We always strive to process your data within the EU/EEA. However, in some situations data may be transferred to, and processed in, countries outside the EU/EEA by the supplier or their subcontractors. As Returpack is determined to always protect your data, we will take all reasonable legal, technical and organizational measures to ensure that your data is handled securely and with an adequate level of protection comparable to and at the same level as the protection offered within the EU/EES.

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Your rights

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Furthermore, you have the right to request that the processing of your personal data be restricted, to exercise your right to data portability, and to object to the processing of the personal data. In that case, please contact Returpack at the contact address given below.

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You also have the right to lodge a complaint with the Data Inspectorate at any time if you believe that your personal data is being processed in violation of applicable personal data legislation.

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Cookies

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We use cookies and similar tracking techniques to deliver a tailored experience of our web services.

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Read about how we use cookies

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Contact us

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Within the Returpack Group, Returpack-Burk Svenska AB acts with organization number 556218-9117 as a representative for the personal data responsibility regarding all the Group's companies.

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Welcome with your questions about data protection and personal data or if you want to request an extract of your personal data. You can always reach us at dataskydd@returpack.se.

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Returpack-BURK Svenska AB is responsible for the processing of your personal data as above and complies with Swedish data protection legislation.

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This privacy policy was last updated on 2019-10-07.

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